Troubleshooting for 'Schedule View Filters' Humanity HelpDesk - Troubleshooting for 'Schedule View Filters'

Popular help topics: Scheduling, Setup, Time Clock, Leave Request

Troubleshooting for 'Schedule View Filters'


From your     Computer                          Applies to     Managers, Supervisors, Schedulers, Employees


Objective

The objective of this tutorial is to show you how you can ask your Manager or resolve the possible issues you could face with ‘Schedule View Filters.’


Overview

If you are having trouble with Schedule View Filters, follow the steps in this article to troubleshoot and resolve the issue.


Things to know before you begin:

  1. You must have manager/admin access privileges to perform some troubleshooting steps in this article.
  2. If you have Supervisor, Scheduler or an Employee level access, you’ll have to ask for help from your Manager when you get to those steps.


Not able to view ‘Leave Schedule Filter’


Possible Cause: Related settings are disabled by Manager under Settings Module > ShiftPlanning tab > Advanced > Employee can see co-workers vacations.

Solution: Ask your Manager to enable the setting as shown in Image 1 to give you the access to use Leave Schedule Filter and view co-workers vacations.

 
User-added image
Image 1

If you have any further queries, please don't hesitate to reach us at support@humanity.com. Happy Scheduling!